Lead Front Desk Office Manager
Full Time
onsite
People
Vilnius
At Nord Security, we’re creating a safer cyber future.
We help people and businesses take back control of their online security, privacy, and data. From VPNs to password managers, threat intelligence to eSIMs for travel—our teams turn complex problems into solutions trusted by millions worldwide.
Life is online. In this role, you’ll help people own it.
Main Responsibilities:
- Provide guidance, mentorship, and supervision to a team of front office managers, fostering a collaborative and efficient work environment;
- Ensure a seamless experience for both employees and visitors, maintaining high standards of customer service;
- Ensure smooth processing of incoming and outgoing parcels and correspondence;
- Coordinate office resources and identify issues in the 1st floor common areas;
- Oversee the daily operations of the front office, ensuring quick and efficient response to employees' needs and maintaining a positive workplace atmosphere;
- Participate in budget planning and identify cost-saving opportunities;
- Analyze existing front office administrative processes and identify areas for improvement;
- Manage relationships with external vendors and service providers, negotiating contracts and ensuring service levels are met;
- Manage communication channels to ensure updates on key projects, initiatives, and deadlines are shared across the organization;
- Collaborate with the facilities team regarding building maintenance inquiries;
- Manage assigned projects.
Core Requirements:
- Strong leadership and team management skills;
- Excellent customer service and communication skills in Lithuanian and English;
- Good organizational and multitasking abilities;
- Comfortable handling office correspondence, deliveries, and front desk tasks;
- Able to spot and suggest improvements in office processes;
- Experience working with external vendors and managing service contracts;
- Basic understanding of budgets and cost-saving opportunities;
- Able to manage small office projects and coordinate with other teams;
- Friendly, professional, and helpful attitude;
- Able to work on-site full-time;
- Quick to solve problems and respond to employee needs.
Salary Range:
- Gross Salary 2480 - 2810 EUR/Month.
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People
Vilnius
Our values
Our values are rooted in the actions of our people. They describe how we solve problems, make decisions, and ultimately - reach our goals as a team.