Main Responsibilities

• Write clear, consistent, concise user-interface content. 
• Work with the communications team to develop product names and narratives for early stage products (e.g., tests). 
• Work closely with product designers, product owners, and developers to understand user needs and product goals.
• Regularly work with the Saily copywriting team to ensure product copy remains consistent with the brand’s tone of voice. 
• Participate in usability testing to assess the effectiveness of the content and make necessary adjustments.
• Use data and research to evaluate content’s impact.
• Look at messaging through a global lens to deliver experiences for different markets. 
• Keep detailed content documentation and guidelines to support the team and ensure consistency across all products.
• Help define a clear and repeatable process for how others can work with UX writing. 

Core Requirements

• Minimum 3 years of experience as a UX writer or similar role, within a digital product environment (particularly mobile apps). 
• Native-level written and spoken English. Saily uses an informal, conversational tone (not textbook English), so spoken fluency really matters.
• Strong writing skills with a focus on clarity, conciseness, and user-centered design.
• Proficiency in design tools such as Figma.
• Some experience in conducting user research and applying insights to improve content strategy.
• Ability to effectively manage multiple projects and deadlines.
• Excellent communication and teamwork skills, with the ability to work effectively in a cross-functional team.
• Keen eye for detail and a commitment to producing high-quality work.
• Ability to explain and defend your copy decisions - especially to teammates who may not have a UX writing background.
• Bonus: Interest in eSIM technology and travel. 
• Please provide a portfolio (in English) that showcases a range of content you’ve created, such as interaction flows, emails, product tours, educational materials, and style guides.