Data Analyst (Customer Retention)
Vilnius
|
|
Hybrid
Main Responsibilities
- Build dashboards and analyze customer behaviour in response to different email marketing initiatives;
- Measure results of different initiatives (promotions, pricing, value creation, engagement), draw conclusions, insights and suggestions for new initiatives;
- Collaborate closely with the whole Retention team to create and interpret different customer engagement or retention tests/actions;
- Help to define and calculate KPIs and key metrics for the team, monitor them in automated reports and dashboards;
- Execute ad-hoc analyses.
Core Requirements
- Passion for mathematics, coupled with exceptional logical thinking to detect principles and patterns of consumer behavior from complex data.
- Self-motivated to dig and derive complex data to see the big picture while noticing details;
- Solid understanding of SQL (Google BigQuery as an advantage) and experience with dashboarding tools (e.g. Looker, PowerBI, Tableau, etc.);
- Experience in data analysis;
- Experience in performing A/B tests, usability tests, or user research would be an advantage;
- Curiosity and drive to learn, interest in human behavior and digital marketing;
- Ability to communicate and use the latest data visualization techniques to make patterns visible even for not-so-data-nerdy colleagues;
- Teamwork, openness to giving and receiving feedback, willingness to share knowledge;
- Holistic thinking, open minded and ‘can do’ attitude.
Salary Range
- Gross salary 1990-3600 EUR/Month.
Data Handling
Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes.
After you apply
Our recruitment process differs depending on specific positions and/or hiring teams. However, it tends to include the following three main stages and usually doesn’t exceed any more than five steps.
Step 1.
Get to know
The goal of the first step is to get to know each other better. So during that, we talk more about the role and ask you to share your story.
Step 2.
Technical evaluation
We test each applicant's technical knowledge and problem-solving ability through various assessments.
Step 3.
Meet the team
The final step is for you to meet the team, discuss your task, and dig deeper into the role you’re applying for. If everyone’s happy with the result, the closing step will be the offer.
We Offer
We Offer
Apply now
Nord Security is a world-leading cybersecurity solutions provider. We aim to shape a more trusted and peaceful online future for people everywhere. To achieve this goal, we’ve built a like-minded community of over 1000 cybersecurity and tech experts driven by Nord values. And we’re always looking to expand our team of: