Direct Sales Operations Manager

VilniusNordPassSalesFull Time

Nord Security is a leading cybersecurity solutions provider with the product family of five advanced cybersecurity solutions: NordVPN, NordLayer, NordPass, NordLocker, and NordWL. We have one true goal - to give true online privacy and security to as many people as we can. NordPass is a password manager designed with our users in mind — from its simplicity to security. Built with zero-knowledge architecture, NordPass lets you safely access passwords, notes, and even credit card information anywhere, at any time. At NordPass, we’re hardworking and passionate about growing and scaling our product. We base our decisions on data and numbers while constantly changing and experimenting with new ideas to build a more reliable solution for our users.

What You Will Do

  • Manage a team of Sales professionals;
  • Work alongside CTP sales leaders to define quarterly objectives, standardize business reporting, and create dashboards for sales executives;
  • Manage the Sales Operations process to enable sales team productivity;
  • Proactively identify bottlenecks in the sales process and find ways to reduce them to make the sales machine run faster;
  • Increase sales productivity by simplifying processes and implementing sales automation tools;
  • Manage metrics/analytics programs to help sales leaders make data - backed decisions;
  • Improve our sales process through the implementation of better measurement and execution;
  • Drive tactical planning throughout all levels of the organization closest to the customer;
  • Execute business process improvements;
  • Assist with on-boarding new sales representatives;
  • Optimize lead qualifications and scoring.

What We Expect

  • 2+ years of related experience;
  • Solid understanding of how to effectively leverage and interact with various teams throughout the organization;
  • Strong organizational skills;
  • Proven ability to identify and lead growth enabling initiatives;
  • Have owned the end-to-end process of tracking the sales process and conversion rates throughout the sales funnel;
  • Know when it’s needed to adjust in order to improve sales performance down the funnel;
  • Built reports that inform sales reps, managers, and leadership on historical results, current performance, and expected results in the future;
  • Salesforce knowledge;
  • Email automation tools knowledge;
  • Fluency in English.

What We Offer

  • Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;
  • Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;
  • Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;
  • Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;
  • Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;
  • More free time. Stay with us and additional vacation days will be added to your calendar;
  • Flexibility. Flexible working time arrangement;
  • Gross salary from 2600 EUR/month + bonuses.

Apply now


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