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Customer Success Manager - Day/evening/night/weekend shifts

VilniusNord Business Security SolutionSalesFull Time

Nord Security was born as a passion project, and our drive is reflected in our work, which has earned high praise from major tech outlets and cybersec experts. We want one thing only — to give true online privacy and security to as many people as we can.  NordVPN Teams is a cloud-based VPN for business from the world’s most advanced VPN service provider, NordVPN. NordVPN Teams has a full range of features to ensure convenience and powerful digital protection for organizations of all sizes, freelancers, and remote teams. NordVPN Teams offers advanced 256-bit encryption, secure remote access, malware blocking, two-factor authentication, unsecured traffic prevention, automatic connection on Wi-Fi networks, and 24/7 customer support.

What You Will Do

  • A bit of the usual - give joy to business customers by solving their queries;
  • Ensure excellent customer experience;Interpret and fine-tune the business customer success process performance;
  • Bring real business customer pains and translate them to the team;Have a real effect on how the products changes;
  • Have an impact on selling additional products;
  • Work alongside TOP tech talent.

What We Expect

  • Previous experience in Customer Support is an advantage;
  • Experience/knowledge in basic networking is an advantage;
  • Working full-time (day/evening/night/weekend shifts);
  • Thunder in your heart and Fire in your eyes;
  • You’re looking for a real opportunity to grow;
  • You’ve shown you can enslave customers hearts to leave Top Review everywhere;
  • Work during the day/evening/night, but care for the project when it needs you;
  • Have a Chemical X within you which sets you apart. (Tell us what that is).

What We Offer

  • Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand, at no charge;
  • Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;
  • Health benefits. Private health insurance, online workouts, consultations, programs to improve mental health to feel and be your best;
  • Team spirit. Online team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;
  • More free time. Stay with us and additional vacation days will be added to your calendar;
  • Salary. Gross salary 745 EUR/month.

Apply now


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