Partner Success Manager
Vilnius, Lithuania
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Hybrid
Main Responsibilities
- Work with an innovative business security solution that is used by thousands of customers worldwide;
- Manage the portfolio of partners in an assigned region to ensure their success, growth, and retention;
- Engage in day-to-day communication with partners to ensure we are maximizing their experience;
- Address partner needs and concerns as quickly and effectively as possible to develop and maintain long-lasting relationships;
- Create compelling value propositions and joint business plans;
- Identify and utilize up-sell and cross-sell opportunities;
- Track, analyze, and communicate key metrics and business results that improve performance;
- Collaborate with other team members to achieve better results and proactively identify process improvements;
- Gather feedback from business partners and share it with internal teams.
Core Requirements
- 3+ years of experience in channel management, distribution account management, or working with B2B customer success and engagement. Knowledge of selling cloud-based and software solutions would be an advantage;
- Proven relationship management and problem-solving skills;
- Excellent presentation, communication, and collaboration skills are essential as meetings with business partners are happening regularly;
- Ability to analyze information and data, identify patterns, and draw insightful conclusions to drive effective problem-solving and recommendations;
- Flexibility, proactivity, and ability to deliver results while working in a highly independent and fast-paced team environment;
- Enthusiasm, a strong sense of initiative, and learning attitude;
- Ability to lead and own internal projects to improve the performance of the sales team;
- Fluent in English (spoken and written).
Bonus Points For
- Working experience or knowledge of SaaS business.
Tools You Will Use
- Sales Force;
- Sales Loft;
- MixMax;
- Jira;
- Confluence.
Salary Range
- Gross Salary 2600 - 3480 EUR/Month. The bonuses will be paid based on the results achieved.
After you apply
Our recruitment process differs depending on specific positions and/or hiring teams. However, it tends to include the following three main stages and usually doesn’t exceed any more than five steps.
Step 1.
Get to know
The goal of the first step is to get to know each other better. So during that, we talk more about the role and ask you to share your story.
Step 2.
Technical evaluation
We test each applicant's technical knowledge and problem-solving ability through various assessments.
Step 3.
Meet the team
The final step is for you to meet the team, discuss your task, and dig deeper into the role you’re applying for. If everyone’s happy with the result, the closing step will be the offer.
We Offer
We Offer
Apply now
Nord Security is a world-leading cybersecurity solutions provider. We aim to shape a more trusted and peaceful online future for people everywhere. To achieve this goal, we’ve built a like-minded community of over 1000 cybersecurity and tech experts driven by Nord values. And we’re always looking to expand our team of: