Main Responsibilities

• Take proactive steps to foster and enhance existing client relationships and ensure retention;
• Manage client renewals;
• Provide ongoing account & sales support to existing customers;
• Address basic technical issues or escalate them to senior team members/tech support;
• Help identify expansion and cross-sell opportunities;
• Inform existing customers of product updates;
• Assist the team to exceed sales goals and handle all inquiries in a timely manner;
• Manage Customer Relations Management (CRM) system proactively;
• Team & Cross department collaboration.

Core Requirements

• Good knowledge of customer relationship management, and sales principles;
• Previous experience in B2B or a sales environment, in general, is a bonus;
• Excellent written and verbal English communication skills;
• Ability to think strategically and have excellent problem-solving skills.
• Self-motivated and self-directed;
• Strong motivation to grow and deliver results; passionate about sales;
• Experience with CRM software (e.g. Salesforce) is a bonus;
• Strong organizational and time management skills;
• Available Full-Time in Vilnius or Kaunas.

Salary Range

• Gross Salary 1660- 2320 EUR/Month. The bonuses will be paid based on the results achieved.